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Basics: website, VAT number and address

Updated 25 September 2026

The Basics section of Setup asks for three optional details about your practice.

  1. Under Have an existing website?, enter your website address if you have one. There's no auto-fill from it yet β€” this just saves the URL for reference.

  2. Under VAT number (optional), enter your number if this applies to you. It prints on receipts and credit notes you send to clients.

  3. Under Business address (optional), enter your address.
  4. Click Verify VAT and continue (or Continue if you left VAT blank) to save the section.

When you save a VAT number, Coachstra checks it. You'll see one of these messages:

  • VAT number verified.
  • We couldn't verify this VAT number. Please check it's typed correctly. If you're sure it's right, you can continue. β€” the wizard pauses here; click Continue anyway to move on if you're confident the number is correct.
  • We couldn't verify this VAT number right now. β€” a temporary problem; Coachstra will try again the next time you save.

Whatever you type is always saved, whether or not it can be verified.

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