Connect Stripe to get paid

Card payments run through Stripe. Clients enter their card details on Stripe's own secure checkout page, so Coachstra never handles them. The money goes to your own Stripe account, and Stripe's processing fees are charged there.

1. Go to Packages and open the Checkout tab.
2. Next to Stripe, press Connect Stripe.

3. Under Where is your coaching business based?, choose your Country and press Continue. Use the country your business is registered in, or where you live if you coach as an individual.

4. Check the question Open your Stripe account in [country]? and press Yes, create my Stripe account.

5. Fill in your business details on Stripe's pages. When you finish, Stripe sends you back to the Checkout tab.

What the status means

• Not connected: you haven't started yet.
• Setup unfinished: you started but didn't finish on Stripe. Press Finish setting up →.
• Verifying: Stripe is still checking your details, and clients can't pay online yet. Finish on Stripe → takes you back to Stripe.
• Active: clients can pay by card. Manage on Stripe → opens your Stripe dashboard.
• Action needed: Stripe has found a problem with the account. The issues are listed, and Resolve on Stripe → takes you there.

Until your account is Active, your checkout pages tell clients "Online payment isn't set up for this practice yet." You can still record payments taken in person. See Create and sell a package.

If your country isn't listed

Press My country isn't listed. Stripe limits which countries Coachstra can open accounts in. Everything else in Coachstra still works; you just can't take card payments through the app yet. Email info@coachstra.com with your country and we'll tell you when it's supported.