CoachstraHelp

Send messages and your email signature

Updated 25 September 2026

From a client's conversation on the Communication page, you can write and send a message as either an Email or a Coachstra message (in-app only, no inbox involved). Email is only available once you've connected Google β€” without it, Coachstra message is your only option.

  1. Select a client from the list on the left.
  2. Choose Email or Coachstra message.
  3. Optionally pick a template from the dropdown to fill in a subject and body.
  4. Write your message. If any {{merge field}} is left unresolved, sending is blocked until you fill it in or add the missing client detail.
  5. Select Send email or Send Coachstra message.

Two things are worth setting up once, above the conversation list:

  • Your email signature β€” added to the end of every email a client receives from you. Open it, edit the text, and select Save. Leave it empty for no signature.
  • Where client replies go β€” the address a client's reply lands on when they respond to an email Coachstra sent for you. Leave it empty to use your login email.
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