Send messages and your email signature
Updated 25 September 2026
From a client's conversation on the Communication page, you can write and send a message as either an Email or a Coachstra message (in-app only, no inbox involved). Email is only available once you've connected Google β without it, Coachstra message is your only option.
- Select a client from the list on the left.
- Choose Email or Coachstra message.
- Optionally pick a template from the dropdown to fill in a subject and body.
- Write your message. If any
{{merge field}}is left unresolved, sending is blocked until you fill it in or add the missing client detail. - Select Send email or Send Coachstra message.
Two things are worth setting up once, above the conversation list:
- Your email signature β added to the end of every email a client receives from you. Open it, edit the text, and select Save. Leave it empty for no signature.
- Where client replies go β the address a client's reply lands on when they respond to an email Coachstra sent for you. Leave it empty to use your login email.