Client statuses: Prospect, Active, Inactive

Every client has one of three statuses, shown as filter chips (All, Prospect, Active, Inactive, each with a count) at the top of the Clients screen.

• Prospect — someone you haven't started paid, ongoing coaching with yet. This is the default status for a newly added client.
• Active — a client you're currently coaching. Only Active clients count towards your plan's client limit.
• Inactive — a client who isn't currently active, but whose history you're keeping.

Coachstra changes a client's status automatically in some cases: a payment moves a Prospect or Inactive client to Active, and a new booking brings an Inactive client back as well. You can also change a client's status by hand from their profile.

On the Clients list, an Inactive client shows a Reactivate link to bring them back to Active directly.

If your plan's client limit is reached, moving a client to Active (by hand, not automatically) may be refused with an error explaining the limit — archived clients never count towards it.